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Terms of Use

END USER LICENCE AGREEMENT

Your Porsche Centre

1.    Welcome. The constituent parts of this website are either owned by, or licensed to, the Porsche Centre identified in the “Regulatory” section of this website (the “Porsche Centre” or “we”).  The content of this website is managed by the Porsche Centre.

Agreement

2.    By using this website you agree these terms and conditions and that they govern your access to, and use of, this website.  The agreement (incorporating these terms and conditions only) to use this website is between you and the Porsche Centre.  We reserve the right at any time, and for any reason, and more than once (if necessary) to change these terms and conditions.  Your continued use of this website (or any part thereof) following such change shall be deemed to be your acceptance of such change.  Please refer back to these pages regularly to check the terms and conditions governing use of this website.  If you do not agree to any change to these terms and conditions, please discontinue using this website.

Licence 

3.    The software, databases, website, trade marks, service marks, logos, iconography, film, imagery and other content and services originating or hosted from this website are ultimately owned by the Porsche Centre and its licensors and protected by intellectual property rights ("Porsche Content").  

4.    The Porsche Centre grants you a personal, non-transferrable and non-exclusive licence to use the Porsche Content in object code format on a single device, provided that, you agree not to copy, modify, distribute, transmit, broadcast, create derivative works, reverse engineer, sell, exploit, securitise any of the Porsche Content, whether, in whole or in part.

5.    This website is made available for your personal (non-business, non-commercial) use.  You agree to only make use of this website in the manner of a polite, law abiding and reasonable person.  When registering to use this website or other service you agree not to impersonate any living, dead or fictitious person.  You agree, whether intentionally or unintentionally, not to hack this website or cause this website to become infected with a computer virus or similar uninvited software or otherwise interrupt or interfere with website services.  

6.    Each product reference on this website is offered subject to a separate full product description which sets out additional specific conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates, times, warranties, after sales, service and guarantees.  Such product descriptions and other details are available from your Porsche Centre.

7.    We will take all reasonable care to ensure all details, descriptions and prices of products appearing on this website are correct.  Although we aim to keep this website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the actual position. As previously mentioned, such product descriptions and other details are available from your Porsche Centre.  

8.    If you are uploading content by invitation, we recommend that you do not use this website as your exclusive repository for storing such content.  If the uploaded content does not belong to you, you are responsible for obtaining any required third party permissions before uploading such content.  The Porsche Centre may or may not pre-screen or review uploaded content.  The Porsche Centre retains the right, but not obligation, to do so and to remove uploaded content.  You are responsible for any content you upload and publish on this website.

9.    To provide increased value to our users, we may provide links to other websites or to resources for you to access at your sole discretion. If accessing such link you agree that, as you have chosen to enter the linked website, we are not responsible for the availability of such external websites or resources, and do not review, monitor or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy or security practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, or  (iv) for any damage, loss or offence caused, or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

10.   The Porsche Centre does not represent or promise that this website or these website services will be continuously available.  We reserve the right at any time and for any reason to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you.

11.    You may access the services available from this website by linking to the server on which this website is hosted.  These website services are provided from this server on an "as is" and "as available" basis. Any services you take from this website are taken by you at your own risk.  Your access to this website and any services you take from this website are dependent on your ability to connect to this website and the availability, efficacy and integrity of the transmission networks existing between this website and the device you use to access this website. The Porsche Centre is not responsible for providing, or for the availability, suitability or efficiency of these transmission networks.  Substandard transmission networks may detract from a successful user experience. 

Personal Data

12.    For the purposes of these terms and conditions, Dr. Ing. h.c.F. Porsche Aktiengeselllschaft and Porsche Cars Great Britain Limited shall together be referred to as the “Porsche Group”.

13.    The information you provide to the Porsche Centre and to any member of the Porsche Group may be used by them for marketing Porsche products and services, research and managing your relationship.   We may share your information with members of the Porsche Group, our group companies and our service providers including those located outside the United Kingdom.  More detail about how we process your information is available from our website www.porsche.co.uk.

Liability

14.    Neither the Porsche Centre nor any member of the Porsche Group will be liable to you for:
a.    any loss of income, loss of business, loss of or damage to reputation or goodwill, loss of opportunity, or loss of actual or anticipated profits, in connection with or arising out of the agreement;
b.    any loss or corruption of data in connection with or arising out of your use of this website or website services;
c.    any loss or damage which was not caused by our breach of the agreement or of our legal duty of care;
d.    any loss or damage which was not a reasonably foreseeable result of our breach of the agreement or of our legal duty of care.  Loss or damage is "reasonably foreseeable" if, at the time we entered into the agreement, such loss was contemplated by you and by us; or
e.    any loss or damage suffered by you as a result of your failing to take reasonable precautions against such loss or damage.

15.    You agree fully to indemnify, defend and hold the Porsche Centre and and each member of the Porsche Group, and their officers, directors, employees, agents  and suppliers, harmless immediately on demand from and against all claims, liabilities, damages, losses, costs and expenses, including  reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. 

16.    Nothing in the agreement shall limit or exclude the liability of the Porsche Centre or any members of the Porsche Group for death or personal injury caused by their respective negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by mandatory law.

General

17.    Your right to use this website subject to these terms and conditions is personal to you and you have no permission to transfer or otherwise deal with any rights or obligations arising in connection with the agreement.

18.    This website is intended for customers based in the United Kingdom and is therefore subject to the UK regulatory regime(s).

19.    The agreement (and all non-contractual obligations arising in connection with the agreement) shall be governed by the laws of England, and we agree to submit all disputes between us to the jurisdiction of the English courts.

20.    These written terms as agreed comprise the whole agreement between you and the Porsche Centre and replace and supersede completely any and all previous agreements, proposals, representations, correspondence or discussions by or between us relating to this website and these website services.  The Porsche Centre intends to rely upon only these written terms and conditions, and not any statements or representations made elsewhere, in advertising or directly to you by any of our employees or agents.  All warranties, terms, representations or conditions not expressly set out in these terms and conditions do not form part of the agreement and are excluded, with the exception only of those terms implied into the agreement by virtue of statutory or other laws and which terms may not be limited or excluded as a matter of law.

Version 2.0 Dated 26 April 2016

Privacy Policy

PRIVACY NOTICE

We appreciate you putting your trust in us concerning your personal data. 

Please read this Privacy Notice (" Privacy Notice") carefully as it describes how we collect, use and disclose your personal data. Personal data is any information relating to a living person.  

In this Privacy Notice, when we refer to "we", "our", "us" or "Porsche", we mean Porsche Cars Great Britain Limited (“PCGB”) and its affiliates, including Dr. Ing. h.c.F. Porsche Aktiengesellschaft, Porsche Smart Mobility GmbH, Porsche Financial Services Great Britain Limited, Porsche Design Great Britain Limited, Porsche Retail Group Limited and such Porsche Centres as are authorised by PCGB (“ Porsche Centres”) (" Affiliates").  

If you have any questions about this Privacy Notice please contact us using the details in the " How to contact us" section below. 

Data Controller

For purposes of this privacy notice the Data Controller is:

Porsche Cars Great Britain Limited

Bath Road

Reading, Berkshire

United Kingdom

RG31 7SE

Data Protection Officer

You can reach the data protection officer of Porsche Cars Great Britain Limited at:

Data Protection Officer

Porsche Cars Great Britain Limited

Bath Road

Reading, Berkshire

United Kingdom

RG31 7SE

What information do we collect about you?

(1) Information you give to us

We may collect personal data from you when you buy or use our products or services, when your vehicle is connected to our IT systems, when you attend Porsche events or visit a Porsche Centre, a Porsche Design Store or Porsche Experience Centre, sign up to Porsche newsletters or other subscription services, enter into offers or promotions, interact with us on social media platforms, contact us, make a complaint or use our Websites. 

The categories of personal data we may request include your name, occupation, contact information (email, postal address and phone/mobile number), credit card/payment details, driving licence details, vehicle and driving data and general information about you such as your experience with Porsche products and services.  We may also keep copies of any correspondence you send us which may include personal data.

You should only give us personal data on behalf of someone else if you have their permission to do so or you know that they would not have any objection to us processing their information in accordance with this Privacy Notice.

(2) Information collected by automated means

We also obtain some of your personal data by automated means, for example, when your vehicle is connected to our IT systems we collect vehicle and driving data, when you enter zones at our premises monitored by CCTV, when you telephone for customer assistance your calls are recorded and when you visit our Websites we collect the IP address of the device you use to connect to the Internet, the geographical location of your device, the browser you are using, the type of device you are using (tablet, mobile, desktop), the URL you came from and the web pages you access.

(3) Information collected from third parties

We may receive personal data about you from the following third parties:

  • We may request information about you from credit reference agencies and fraud prevention agencies to assist us in the provision of our goods and services to you.  
  • Some of our Porsche Centres are operated by third party dealers and licensed to sell Porsche products and services.  These dealers collect your personal data when you contact a Porsche Centre in connection with a purchase or prospective purchase, and pass this information on to us. 
  • We may sometimes purchase information about prospective customers from third party organisations for marketing purposes.  We will always take steps to ensure that your personal data is only used for these purposes if you have consented to receive marketing materials from us.  You can opt out from receiving our marketing communications at any time by following the instructions in any of the messages you receive. 

Children's privacy

We will never knowingly collect personal data from individuals under the age of sixteen (16) without first obtaining verifiable parental consent. If you are under the age of 16 you should not provide information to us. If we become aware that a person under 16 has provided personal data to us without verifiable parental consent, we will remove such personal data from our files.

How do we use your personal data?

We are required by law to provide you with information about the purposes for which we use your information and the legal justification for us to use that information.  For example, there may be a legal justification for us to use your personal data where:

  • We need to use your information to perform a contract with you or to fulfil a request originated by you.
  • You have given your consent to us using your information.
  • Using your information is in our legitimate business interests (provided these interests are balanced against your rights).
  • We need to process your personal data to comply with legal obligations to which we are subject.

The table below sets out the different purposes for which we may use your personal data and the legal basis for each one.  Note that the purposes for which we use your personal data may change from time to time, in which case we will update this privacy notice (see further "Updates to our Privacy Notice" below).

We may use your personal data to:

How do we use personal data for this purpose?

Legal Basis

Improve your experience in Porsche Centres and on our Websites

We use personal data such as your name, email address, postal address, telephone number, date of birth, demographic information, IP address, preferences, site usage information and purchase history to improve your experience in our Porsche Centres and on our Websites.  We may use this information to track your activities on our Websites; to recognize your computer or device so that you are able to save your preferences and stay logged in to the Website without having to re-enter your online account credentials; to preserve the contents of your shopping cart and remind you if you have left items in it, or to remind you if you left the Website without adding items to your cart; and to otherwise enhance, monitor and analyse your usage of the Websites.

Our legitimate business interests in providing the best shopping and browsing experiences to our customers and visitors, to enable the use of our Websites and functionality and to protect their operation, to identify and resolve possible technical issues, and to continuously improve and protect our company, property and customers against fraud (referred to as “our legitimate interest”)

Identify you when you contact us

 

 

We may use your name, email address, postal address, telephone number or payment information to identify you when you contact us, for the purposes of processing and fulfilling your requests for products and services and keeping you informed about your requests.

Performance of our contractual obligations, our legitimate interest, or your consent.

Detect and prevent fraudulent transactions

We may need to process your personal data in order to keep your payments safe and secure and protect against fraudulent transactions.

It is in our legitimate interests to process personal data to keep our customers' payments secure.

Comply with legal obligations to which we are subject

We may need to process your personal data to comply with legal obligations binding or accepted by us.  For example, we may need to retain your transaction records for a period of time to comply with tax or accounting requirements, or carry out checks on you when you purchase a vehicle to satisfy our obligations under anti-money laundering legislation or disclose your personal data if forming part of an investigation by law enforcement.

Compliance with our legal obligations

Product development,  to understand what products and services you might prefer, and  tailor your experience according to your preferences

 

We use personal data (such as your name, email address, postal address (including postcode), telephone number, date of birth, order history, vehicle and driving data, IP address; preferences, and site usage information) to better understand  you and your preferences so  that we can provide you with tailored offers and personalise your experience on our Websites.

Our legitimate interest, or your consent.

Send you service-related communications regarding your vehicle or any other products you may have with us

We use your personal data to send you service-related communications about your vehicle and other products you have with us, for example to let you know when your vehicle is due for a service.

Performance of our contractual obligations, our legitimate interest or your consent. 

Carry out surveys, research, analysis and customer profiling

 

We use your personal data to carry out market research and build profiles of our customers.  This is to help improve our products and services, advertising and marketing, Website content, customer service, business planning, online and offline operations and your overall customer experience. 

Our legitimate interest or your consent.

Invite you to Porsche events you may be interested in

We may use the contact information you provide to us (such as your name, address, telephone numbers and email address) to invite you to Porsche events you may be interested in, provided this is in line with your marketing choices. 

Our legitimate interest or your consent.

Answer your technical queries and general enquiries

We use your personal data including vehicle and driving data to answer your technical queries about the Website and any other general enquiries you make.

Performance of our contractual obligations, or our legitimate interest.

Resolve complaints and other customer service issues (e.g. organising repairs)

We use your personal data including vehicle and driving data when we deal with complaints or other customer service issues, such as organising repairs or replacement parts.

Performance of our contractual obligations, or our legitimate interest. 

Process and track your orders

We need to use your personal data to process your orders and keep you informed of their progress.

Performance of our contractual obligations, or our legitimate interest. 

Administer vehicle safety recalls

If we become aware of a safety issue with a particular vehicle model, we will need to use your personal data to organise product recalls, in line with our obligations under consumer protection legislation.

Compliance with our legal obligations. 

Defend our legal rights and to protect the security or integrity of the Websites, our customers and our business in general

We may need to process personal data in order to defend our legal rights, for example to enforce our terms and conditions or to collect unpaid debts that we are owed.  We may also need to process personal data to protect the security and integrity of our Websites, our customers and our business in general.  

Our legitimate interest.

Send you newsletters and marketing information about our products and services. 

We use your personal data to send you newsletters and other information about products and services that you may be interested in, provided this is in line with your marketing choices.   You can unsubscribe from marketing communication at any time by following the instructions in any of the messages you receive.

Our legitimate interest or your consent. 

Providing your personal data to us may be required due to a legal obligation which could be a statutory or contractual obligation, may be on a voluntary basis or may be necessary for us to enter into the contract with you, depending on the purposes for which we collect and use your personal data as set out in this Privacy Notice. However, if you do not provide your personal data to us this may result in disadvantages to you, e.g. we may not be able to provide certain products or services to you. However, unless otherwise stated, not providing your personal data will not result in legal consequence for you.

How do we protect your personal data?

Until 30 June 2018 we use Secure Sockets Layer (SSL) software and thereafter we will use Transport Layer Security (TLS) 1.1 or higher to protect your online transactions. SSL/TLS encrypts the personal data you provide to us before travelling over the internet. We maintain appropriate administrative, technical and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. 

Your data protection rights

You have the following rights in relation to your personal data:

  • Access . You have the right to request a copy of the personal data we are processing about you, which we will provide back to you in electronic form. For your own privacy and security, in our discretion we may require you to prove your identity before providing the requested information.  If you require multiple copies of your personal data, we may charge a reasonable administration fee where we are permitted to do so in accordance with the GDPR.
  • Rectification . You have the right to have incomplete or inaccurate personal data that we process about you rectified. Note that you can always make certain adjustments to certain personal data directly through your online account. 
  • Deletion . You have the right to request that we delete personal data that we process about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Restriction . You have the right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it. 
  • Portability . You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent (such as for direct marketing communications) or to perform a contract with you.  
  • Objection . Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation.  We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.
  • Withdrawing Consent.  If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge.  This includes cases where you wish to opt out from marketing messages that you receive from us.  You can unsubscribe from marketing communications at any time by following the instructions in any individual message. The legality of the processing of your personal data prior to you withdrawing your consent remains unaffected by this.

You can make any of these requests in relation to your personal data by submitting your request in the 'General enquiries and comments' section of our Website by clicking here or by contacting us by phone or post using the details in the " How to contact us" section of this Privacy Notice.   

You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. 

If you are based in, or the issue relates to, the UK, the Information Commissioner’s Office can be contacted as follows:

If you are based in or the issue you would like to complain about took place elsewhere in the European Economic Area (EEA), you can contact the data protection authority in your place of residence or your country. Please click here for a list of local data protection authorities in the other EEA countries.

Who do we share your information with?

We may disclose personal data we process for the following purposes and in the following ways, to the extent permitted by law and depending on such purpose(s) or way(s):

Recipient / Purpose

What we share

Legal justification

Our Affiliates, for all the same purposes described in the How We Use Information section above.

Name, email address, postal address (including postcode), telephone number, date of birth, demographic information, order history, vehicle and driving data, IP address, payment information, preferences, site usage information

Performance of our contract obligations, our legitimate interest, compliance with our legal obligations and/or consent depending on the purpose as described in the How We Use Information section above

Our service providers and suppliers, who process such information for us or on our behalf, for all the same purposes described in the How We Use Information section above.*

Name, email address, postal address (including postcode), telephone number, date of birth, demographic information, order history, vehicle and driving data, IP address, payment information, preferences, site usage information

Performance of our contract obligations, our legitimate interest and/or consent depending on the purpose as described in the How We Use Information section above

To provide information to and as required by local law enforcement agencies, other government authorities, or otherwise required by law or to protect the rights and safety of our property, company and customers.

Name, email address, postal address (including postcode), telephone number, date of birth, demographic information, order history, vehicle and driving data,  IP address, payment information

Our legitimate interest, compliance with our legal obligations

On a case by case basis, in the event that Porsche or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganisation, where your information may be one of the transferred assets.

Name, email address, postal address (including postcode), telephone number, date of birth, demographic information, order history, vehicle and driving data, IP address, payment information, preferences, site usage information

Our legitimate interest, compliance with our legal obligations

If you have consented to our sharing of your personal data with third parties to use for their own marketing purposes, as permitted by law.

Name, email address, postal address (including postcode), telephone number, date of birth, demographic information, order history, vehicle and driving data, IP address, payment information, preferences, site usage information

Consent

*These third-party partners provide a range of services to us, including operating our Centres; providing technical services (such as hosting, analytics, security, and payment) to help operate our Websites; and managing and conducting advertising and marketing campaigns on our behalf.  If you would like to know more information about the third-party companies currently charged with such data processing, please contact us using the details in the " How to contact us" section below.

Cookies

When visiting our Website, Cookies which are small text files, can be stored on your device in order to offer you certain functionality, to make the Website more convenient and to optimise our Website. If you do not want cookies to be used, you can disable them by configuring the relevant settings in your web browser or by using separate opt-out options. Please note that this may restrict the functionality and your use of our Website and certain features may not work as a result. Please click here to see our Cookies Notice for more details on cookies, web beacons and other tags.

Online Content Contributions

If you choose to contribute to a social, community or other publicly available area or feature of our Website, the information you submit may be made available to the general public depending on your settings (which is why we recommend that you do not submit or post any personal data to such forums, such as your full name, home address, phone number and/or other information that would enable others to contact or locate you).

Data Processing in Non-EU Countries

Most third parties with whom we share data are located within the European Economic Area ("EEA"), but some may process your personal data outside of the EEA. 

If data is transferred to organisations which are based in or whose data processing takes place in a jurisdiction which is not a member of the European Union or a member state of the EEA, before transferring the data we will ensure that (unless a legally applicable exemption applies) that the recipient has an appropriate level of data protection in place (e.g. through a determination of adequacy by the European Commission, through appropriate guarantees such as the recipient being self-certified for the EU-US Privacy Shield, or an agreement in the form of the EU standard contractual clauses with the recipient).

We can provide you with an overview of the recipients in non-EU jurisdictions and a copy of the measures which have been put in place to ensure an adequate level of data protection applies. If you would like to request this, please contacting us as set out in " How to Contact Us" below.

Updates to our Privacy Notice

As our business changes from time to time, we sometimes need to make changes to the way we collect and use your personal information.  Therefore, this Privacy Notice may be updated from time to time.  If we make changes to this Privacy Notice, we will notify you of these changes by email and post an alert on the home page of our Website.

How long do we keep your personal information?

Your personal information is processed by us and/or our service providers only for the period necessary for the purposes for which the information is collected, or where we are relying upon your consent until you withdraw that consent. When we no longer need to use your information for those purposes or if we are relying on your consent where you withdraw that consent, we will remove it from our systems and records or take steps to anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

How to contact us

If you have any questions or comments about this Privacy Notice or if you would like to make a request relating to your personal data:

  • submit your request to the 'General enquiries and comments' section of our Website by clicking here
  • call us on +44 3457 911 911  or
  • write to us at: Porsche Customer Assistance Centre, Porsche Cars Great Britain Limited, Bath Road, Calcot, Reading, RG31 7SE.

Alternatively, you can contact our Data Protection Officer as indicated at the top of this Privacy Notice.

Version 2018/1. This Privacy Notice was last updated: 31 July 2018

Cookies


Porsche Cookie Policy - PORSCHE CENTRE WEBSITES

 

Porsche Cookie Policy

 

Scope

This Cookie Policy is applicable in addition to the general data protection statement for Porsche Centre Websites and describes the nature, scope, purpose and legal grounds as well as opt-out options for data processing using cookies. In addition, in terms of all additional information, the provisions in our general data protection statement for Porsche Centre Websites [A1]  are applicable. Version 23/5/18.

 

What are cookies?

We use so-called “cookies” to provide you with comprehensive functionality, to make your user experience more convenient and to optimise our offering. Cookies are small files which are stored on your terminal device with the help of your web browser.

 

Types of cookies

We use cookies for different purposes and with different functionality. In this regard we distinguish between cookies based on their necessity from a technical perspective (technical necessity), how long the cookie is stored and used (storage duration) and whether it is saved via our Porsche Centre Websites or by a third party, including which provider saves the cookie (cookie provider).

 

Technical necessity

Technically necessary cookies: we use certain cookies because they are absolutely necessary in order for Porsche Centre Websites and its functions to work correctly. These cookies are saved automatically when the Porsche Centre Website or a particular function is requested, unless you have disabled cookies in your browser settings.

Technically not absolutely essential cookies: by contrast, non-essential cookies are saved, for example, to improve the convenience or performance of Porsche Centre Websites  or to save particular settings configured by you. We also use non-essential technical cookies to obtain information on the frequency of use for certain areas of Porsche Centre Websites  so that we can adjust the system to meet your particular needs more closely in future. We do not store any technically non-essential cookies until you have confirmed that you have read our cookie information by clicking on the relevant field and you continue to use Porsche Centre Websites .

 

Storage duration

Session cookies: most cookies are only required for the duration of your current service request or for your session and they are deleted or become invalid as soon as you leave Porsche Centre Websites  or when your current session expires (so-called “session cookies”). Session cookies are used, for example, to hold certain information such as your registration for the online service or your shopping basket.

 

Permanent cookies: just occasionally cookies are stored for a longer period, for instance to recognise you when you re-invoke Porsche Centre Websites  at a later time and in order to be able to retrieve saved settings. This enables you to access our Porsche Centre Websites more quickly or conveniently and without having to reconfigure certain settings, such as your chosen language. Permanent cookies are automatically deleted after a predefined period of time if you visit the page or domain which issued the cookie.


Flow cookies: these cookies are used for communication between various internal Porsche servers.  They are saved at the start of a user interaction and deleted again once this has ended. During the interaction flow cookies receive a unique identification number, but this does not allow any kind of inferences regarding the actual customer or user.

 

Cookie provider

Third-party cookies: so-called “third-party cookies” are saved and used by other bodies or websites, for instance by the providers of web analysis tools. More detailed information on web analysis and measurement of reach can be found further on in this policy. Third-party providers can also use cookies to show advertising or to integrate content from social networks, such as social plugins.

 

 

Use of cookies for web analysis and measurement of reach

We use Google Analytics, a web analysis service from Google Inc.,  (“Google”). Google Analytics uses third-party cookies to determine the frequency of use for certain areas of Porsche Centre Websites  and particular preferences. The information about your use of Porsche Centre Websites  which is obtained from the cookies (including your truncated IP address) is transmitted to and then stored on a Google server in the USA. Google utilises this information on our behalf and on the basis of a contract on order processing in order to evaluate your use of Porsche Centre Websites , to compile reports for us about Porsche Centre Website activities and to carry out other services associated with service and internet usage. The legal foundation for our use of Google Analytics is Article 6 paragraph 1 (f) GDPR; our legitimate interest in this regard arises from the aforementioned purposes, especially the analysis, optimisation and commercial operation of Porsche Centre Websites .

 

Deletion and objection to the use of cookies

It is not obligatory to accept cookies when using our Porsche Centre Websites ; if you do not want cookies to be stored on your terminal device, you can disable this via the relevant option in the system settings for your browser. You can delete saved cookies at any time in the browser system settings if applicable, explanation for individual browsers. However, if you disable cookies, this can restrict the functionality of the services we offer.

 

You can also disable the use of Google Analytics cookies by means of a browser add-on in order to opt out of this website analysis. You can download this here:

. An “opt-out cookie” will then be saved which prevents your data from being captured in future. The opt-out cookie is only applicable for the browser used to set it and only for Porsche Centre Websites and it will be stored on your terminal device. If you delete the cookies in your browser, you will need to reset the opt-out cookie .

You can also enable the “do not track function” on your terminal device. If this functionality is enabled, your terminal device will inform the relevant service that you do not want to be tracked.

 

The data sent by us and linked with cookies is deleted as follows: [A2]  

 

 

In detail, when invoking Porsche Centre Websites the following cookies can be stored: [A3]  

 

 

 

COOKIE NAME

PROVIDER

TYPE

EXPIRY

PURPOSE

CookieConsent

Porsche Centre Website

HTTP

1 year

Stores the user's cookie consent state for the current domain

_dc_gtm_UA-#

Porsche Centre Website

HTTP

Session

Used by Google Tag Manager to control the loading of a Google Analytics script tag.

_ga

Porsche Centre Website

HTTP

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

_gali

Porsche Centre Website

HTTP

Session

Unclassified

_gat

Porsche Centre Website

HTTP

Session

Used by Google Analytics to throttle request rate

_gid

Porsche Centre Wesbite

HTTP

Session

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

wwpc

Porsche Centre Website

HTTP

Session

Unclassified

wwpc

my.porsche.com

HTTP

Session

Unclassified

IDE

doubleclick.net

HTTP

1 year

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

r/collect

doubleclick.net

Pixel

Session

Unclassified

test_cookie

doubleclick.net

HTTP

Session

Used to check if the user's browser supports cookies.

ads/ga-audiences

google.com

Pixel

Session

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.

ads/user-lists/#

google.com

Pixel

Session

Unclassified

collect

google-analytics.com

Pixel

Session

Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

GPS

youtube.com

HTTP

Session

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

PREF

youtube.com

HTTP

8 months

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

VISITOR_INFO1_LIVE

youtube.com

HTTP

179 days

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

YSC

youtube.com

HTTP

Session

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

CONSENT

youtube.com

HTTP

7162 days

Unclassified

 

Regulatory

1. Regulatory Notice for Porsche Centre Website

Porsche Centre Leicester

Porsche Centre Leicester is a trading name of Sytner Cars Limited. 

Sytner Cars Limited is registered in England under company registration number 2832086

Registered company address: 2 Penman Way, Grove Park, :Leicester. LE19 1ST

Telephone number: 0116  282 1000

Email address: enquiries@sytner.co.uk

Trading address: Fletton Close, Thurmaston Lane, Leicester. LE4 9LP

Email address: info@porscheleicester.co.uk

Telephone number:01162 764488

VAT number: 610625086

Sytner Cars Limited is authorised and regulated by the Financial Conduct Authority (‘FCA’) for consumer credit activities under FCA Firm Reference Number 688851.  In respect of its insurance mediation activities, Sytner Cars Limited is an appointed representative of Sytner Group Limited which is authorised and regulated by the Financial Conduct Authority under FCA Firm Reference Number 310540.

You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/ or by contacting the Financial Conduct Authority on 0800 111 6768.

Porsche Centre Leicester acts as a credit broker in respect of finance products made available from Volkswagen Financial Services (UK) limited trading as Porsche Financial Services. Any reference to ‘Porsche Financial Services’ on this website is referring to Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. 

2832086 is registered with the Information Commissioner’s Office as a Data Controller under registration number: Z8133700

Porsche Cars Great Britain Limited

Porsche Cars Great Britain Limited is the authorised importer and distributor of Porsche branded motor vehicles for the United Kingdom and Ireland. It does not operate any Porsche Centres but supports the retail marketing and sale of Porsche vehicles by Porsche Centres. 

Porsche Cars Great Britain Limited is a company registered in England and Wales under company registration number 00861097.

Registered company address:

Bath Road
Calcot
Reading
Berkshire
RG31 7SE

Telephone number: 01189 303666

Email address: enquiry@porsche.co.uk

Trading address: As above

VAT number: 222241222

Porsche Cars Great Britain Limited is authorised and regulated by the Financial Conduct Authority.

Financial Conduct Authority Firm Reference Number: 312778

You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/ or by contacting the Financial Conduct Authority on 0800 111 6768.

Porsche Cars Great Britain Limited acts as a credit broker. In introducing you to the Porsche Centres you will be offered finance products from Volkswagen Financial Services (UK) Limited trading as Porsche Financial Services. Porsche Cars Great Britain Limited is part of the same group of companies as Volkswagen Financial Services (UK) Limited.

Porsche Cars Great Britain Limited is registered with the Information Commissioner’s Office as a Data Controller under registration number: Z6572751

Porsche Financial Services

Porsche Financial Services is a trading name of Volkswagen Financial Services (UK) Limited which is the lender of the consumer credit products promoted on this website.

Volkswagen Financial Services (UK) Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 311988. 

You may check this on the Financial Services Register by visiting the Financial Conduct Authority’s website, https://register.fca.org.uk/ or by contacting the Financial Conduct Authority on 0800 111 6768.